"Superb view from high floor! Staff not very friendly. Breakfast buffet great. Location close to Dammtor station great, public transport close and easy ... " More
10 Sep 2020 by customer care
Thank you for taking the time to share your detailed feedback. We are sorry to hear that your experience was anything less than satisfying at that time. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Your comments will be shared with the hotel management to ensure a similar incident won't reoccur in the future. We hope for another opportunity to make a more favorable impression in the future.
7 Jan 2020 by Guest Relations
Thank you for the positive feedback :)
3 Oct 2019 by Susann Pfeiffer
Dear Guest, many thanks for your honest review. We hope to welcome you again in the future. All the best Your Radisson Blu TEam
13 Sep 2019 by Susann Pfeiffer
Dear Guest, thank you so much for your honest feedback. We will use your Feedback to improve our service in the future. All the best Your Radisson Blu Team
2 Sep 2019 by susann Pfeiffer
Dear Guest, thank your for your honest and kind review. We hope to welcome you again in the future. Best regards Your Radisson Blu Team
28 Jun 2022 by SP
Liebe Irene, herzlichen Dank für die schöne Bewertung. Bis hoffentlich bald einmal wieder Ihr Radisson Blu Team
29 Jun 2022 by SP
Lieber Rene vielen dank für Ihr ehrliches Feedback und bitte entschuldigen Sie die Unannehmlichkeiten. Bezugnehmend auf Ihren Hinweis mit der Sauna, kann ich Ihnen versichern, dass wir aktuell mit Hochdruck nach einem neuen Spa Betreiber suchen - leider ist es ohne diesen aus Sicherheitsgründen nicht möglich den Saunabereich zu öffnen. Herzlichst Ihr Radisson Blu Team
Radisson Blu Hotel, Hamburg offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 15 meeting rooms are available. Event space at this hotel measures 26070 square feet (2422 square metres) and includes a conference centre. A rooftop terrace, spa services, and multilingual staff are also featured at the eco-certified Radisson Blu Hotel, Hamburg. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Hamburg hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces)
Radisson Blu Hotel, Hamburg offers 556 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Balaustine Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Weinbar 26 – This rooftop bar only serves light fare. Open selected days.
Balaustine Bar – On-site bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has couples treatment room(s). Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests driving to the property should contact this property in advance.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.